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Front Office Associate, Outpatient Oncology [United States]


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Founded in 2007, The Oncology Institute of Hope and Innovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI is dedicated to offering cutting edge, evidence-based cancer care to a population of more than 1.7 million patients including clinical trials, stem cell transplants, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With 100+ employed clinicians and more than 800 teammates in 60+ clinic locations and growing. TOI is changing oncology for the better.

Job description

We offer a Monday-Friday Schedule, No Weekends, and No nights.
You will enjoy Employee Discounts, Referral Bonuses, 7 Paid Holidays.

You will enjoy a positive work culture and continued career development.

Introduction
As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who is patient-focused and compassionate.

Our Front Office staff is important. When you join us, you will influence how we provide care for our patients, while acting as a critical member of the care team.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

  • Greeting and checking in patients
  • Interviewing patients for the purpose of gathering health history and current medications- health screening
  • Participating in mandatory staff meetings as needed
  • Scheduling appointments and answering incoming calls
  • Promoting TOI's culture of exceptional behavioral standards for customer service
  • Maintaining and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities

Required Qualifications

  • High school graduate or GED required

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Medical receptionist: 1 year (Preferred)

Language:

  • English (Required)
  • Spanish (Preferred)

Hourly Wage Estimate: $18.00 - $19.80 / hour

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual hourly rate may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

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